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(We have three product lines and over seventy years of history. Your photos will help us identify your Baldwin product and determine next steps as quickly as possible.
To speed up the warranty process, please send us a <b>picture of the hardware on the inside of the door, on the outside of the door, and on the edge of the door</b>.
Our website will accept photos in the following formats: JPG, JPEG, PJPEG, GIF, TIF, TIFF, PNG, DOC, DOCX, PDF, PPT, and PPTX. Sorry, our website does not take ZIP, MOV, or RAR files.
To attach more than one file at a time, click ‘Select files…’ and select at once all files you wish to attach.)