Upload Photo *
With over 75 years of history, we take pride in the quality and longevity of our products. To accurately identify your product and the warranty associated with it, please follow the instructions below.
To proceed with your warranty claim - we require 3 specific photos:
Please note that
all three photos are necessary to evaluate and process your claim. Claims submitted without the required images will not be processed.
1) A clear image of the hardware on the
exterior of the door
2) A clear image of the
side of the door
3) A clear image of the hardware on the
interior of the door
Our website accepts the following file formats for uploads:
JPG, JPEG, PJPEG, GIF, TIF, TIFF, PNG, DOC, DOCX, PDF, PPT, and PPTX.
Please note that
ZIP, MOV, and RAR files are not supported and cannot be uploaded.
| EXTERIOR SIDE |
|
SIDE OF DOOR |
|
INTERIOR SIDE |
 |
To attach multiple files at once, click
"Select files…" and choose all the files you wish to upload at the same time.
