Support Videos

Estate
Pre Sale Information
Order Correct Multipoint
Explanation of the key elements required to order multi point hardware
Determine Handing of a Door
How your door swings may affect how you order your hardware
Baldwin Finishes
Explanation on PVD, Clear Coated, Living Finishes & warranties for each
Tubular Lock Repair
Conversion Kit Escutcheon Sectional Trim
Broken thumbpiece repair for sectional and escutcheon handle sets
Conversion Kit Emergency Trims
Broken thumbpiece repair for emergency exit handle sets
Keyed Entry Tailpiece Replacement
Replace the broken tail piece on key in knob or key in lever sets. Corrects the symptom where the key will spin without locking or unlocking the lock
Deadbolt Tailpiece Installation
Replace tailpiece on deadbolts and handle sets. Key will spin without operating the deadbolt
Mortise Lock and Trim Installation
Mortise Lock Installation
New mortise lock installation
Remove Keyed Cylinder From Mortise
Removing mortise lock cylinder for rekeying
Remove Old Mortise Lock
Removing mortise lock for repair or replacement
Replacement Mortise Trim
Removing mortise lock trim for door painting or replacement
Keyless Deadbolt
Keyless Entry Install
Installation including correct procedure for handing the deadbolt
Rim Lock & Cremone Bolts
Rim Lock
Step by step installation guide for rim lock installation
Cremone Bolt Installation
Step by step installation guide for cremone bolts
Cremone Bolt Extension Rod Assembly
Guide for the proper installation of the extension link(s) required for doors over 7’
Reserve
Reserve Handleset Thick Door Kit Installation