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Baldwin Hardware warrants to the original residential purchaser (the “Purchaser”) that each Baldwin Estate product shall be free of mechanical defect for as long as the Purchaser occupies the residential premises upon which the product was originally installed.
Limited Lifetime PVD Finish™ Warranty: The Baldwin Lifetime finishes use advanced finishing technology (Physical Vapor Deposition) to create a finish highly resistant to the effects of weather and normal wear and tear. For Baldwin products purchased with Lifetime or PVD finishes, Baldwin warrants the finish shall be free from defects in material and workmanship from tarnishing, flaking, pitting, and discoloring for the lifetime of the applicable product as long as the original Purchaser occupies the residential premises upon which the product was originally installed.
Limited Finish Warranty: The finish on Baldwin products (excluding Lifetime PVD Finish and living finish products) is protected by a durable topcoat designed to maintain the beauty and quality of the Baldwin product. For Baldwin products purchased with a Limited Finish Warranty, Baldwin warrants the finish shall be free from defects in material and workmanship from tarnishing, flaking, and discoloring for either a) five (5) years from date of purchase for interior use or b) one (1) year from the date of purchase for exterior use; as long as the original Purchaser occupies the residential premises upon which the product was originally installed.
Living Finishes: Atmospheric conditions can cause staining and alkaline etching that varies by geography. In addition, frequency of use will cause the finish to gracefully age in appearance. These finish changes are not considered manufacturing defects and are not covered by this warranty. Rather, they are indicative of normal wear and tear and reflect the essence of a living finish. Due to the nature of Baldwin living finish products, they will wear over time and may already have begun the process before reaching your home. No finish warranty is offered on Baldwin living finish products, which are designed to age and improve over time. Living finishes include raw brass, oil rubbed bronze, stainless steel, and other non-lacquered or non-PVD finishes.
For more details about your product warranty, please contact our Customer Service team.
The tradition of craftsmanship and commitment to quality run deep at Baldwin. Since 1946, skilled artisans have forged Baldwin Estate hardware by hand, meticulously operating forges and hand-polishing each intricate knob, lever, and handleset. We still use time-tested techniques, such as heat forging, metal plating, and hand polishing. While many hardware manufacturers use the casting technique, Baldwin uses forging to create the flawless look that when polished, will appear completely free of impurities and defects. It is through the skillful and meticulous attention to detail and use of the finest materials that we can achieve high-performance hardware that not only look beautiful and flawless but can also withstand the elements and time.
The Estate line offers the ultimate flexibility in creating your own custom look. Not only can you mix knobs, levers, and roses to create a custom lockset that's a true fit to your design vision, you can also mix knob and lever styles on each side of the door, or even split finishes. The same door leading from the hallway to your bedroom can have different hardware styles and finishes on either side, giving a distinct look that's unique to each space. Estate's wide selection of styles and finishes and unique flexibility give you have the freedom to express your style exactly as you envisioned.
Baldwin's proprietary Lifetime Finishes™ in polished brass, polished and satin nickel, create a surface highly resistant to the effects of weather and normal wear and tear, including coastal applications. All Lifetime finishes are not alike. Baldwin developed the first Lifetime PVD finish more than 20 years ago and it continues unmatched today. That's why we back it up with an industry-best Lifetime Finish Warranty. Baldwin’s patented PVD (Physical Vapor Deposition) finishing uses a sophisticated formulation of layered nickel alloys to create crisp detailing and brilliantly pure color. It interrupts the aging process and provides outstanding resistance to corrosion in even the harshest salt air environments. Typical “lifetime” finishes of competitors have only two layers – half as many as Baldwin’s, making ours 89% thicker.
Since 1946, Baldwin Has Been America's Premier Maker of Hand-Crafted Hardware